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Digital Content & Social Media Specialist

 

Frontier Utilities is Texas owned and operated with main offices in Houston and Dallas.  Frontier Utilities is a rapidly growing marketer of natural gas and electricity to homes and businesses in Texas, New Jersey, Pennsylvania, Ohio and Illinois. The company is privately owned, and was founded in 2008 and is headquartered in Houston, Texas with about 100 employees. Frontier’s company culture is performance-driven, solutions-oriented, collegial, rewarding, open and fun. Our company and our outstanding employees are committed to giving back to our communities through charitable giving and volunteering.

Our mission is to create superior value and satisfaction for our customers, employees, communities and investors through the sale and supply of energy and related services. We execute our mission through the highest standards for service, innovation, integrity and financial performance within a supportive, collegial, and solutions-oriented work environment.

Job Summary:

We are looking for a creative and passionate Digital Content & Social Media specialist to join our digital marketing team.

As a digital communication specialist, you will be the voice of our brand. You will be responsible for building / further enhancing Frontier Utilities’ social presence on all major channels like Facebook, Twitter, Google+, Linkedin and more. On the other hand, you will also help crafting customers/prospects communication materials on various digital platforms including website, blogs, eNewsletters, email, text messages and others, and set them up for distribution. In addition to outstanding copy-writing skills, you should also have the creative skill to produce eye-pleasing content using images (both still and animated), videos, infographics and more to further enhance our brand image. Basic understanding of SEO and hands-on experience using content management system (CMS) will be a plus. 

Core Responsibilities:

Social Media:

  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification.
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that building meaningful connections and encourages community members to take action.
  • Create online content that can be shared with potential customers by the sales departments utilizing social selling strategies
  • Grow and engage with our online community through social media, including Hootsuite, Facebook, Twitter, and LinkedIn
  • Create and manage posting schedules based on business needs and market opportunities.
  • Moderate all user-generated content with responsibility to support online reputation management strategies.
  • Capture and analyze the appropriate social data/metrics, insights and best practices, and then act on the information.

Digital Content:

  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification.
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that building meaningful connections and encourages community members to take action.
  • Create online content that can be shared with potential customers by the sales departments utilizing social selling strategies
  • Grow and engage with our online community through social media, including Hootsuite, Facebook, Twitter, and LinkedIn
  • Create and manage posting schedules based on business needs and market opportunities.
  • Moderate all user-generated content with responsibility to support online reputation management strategies.
  • Capture and analyze the appropriate social data/metrics, insights and best practices, and then act on the information.
 

 

Essential skills:

  • Excellent copywriter with the proven ability to be concise, yet impactful in brand voice.
  • In-depth knowledge of social media platforms and platform management skills, and experience using social media management tool like Hootsuite.
  • Experience growing online communities and developing social media campaigns with a proven track record of results (please provide links to profiles as example).
  • Proficiency with Adobe Creative Cloud programs (eg. Photoshop/Indesign) and related photo/video editing apps. Graphic design / photography experience preferred. (Please provide samples.

  • General understanding of SEO best practices, and knowledge to develop SEO-optimized content.
  • Experience using a content management system (CMS) to manage website content

  • Positive attitude, detail and customer oriented with good multi-taking, organizational ability to meet established deadlines.
  • Ability to work effectively with a wide range of constituencies across all levels of the organization.
 

Qualifications:

  • Bachelor’s Degree in Marketing, Communications, Public Relations, Journalism or related fields.
  • At least 2 years of experience that is directly related to the duties and responsibilities specified above.

 

Job Type:     Full-time

 

Interested candidates may apply by sending their resume to jobs@frontierutilities.com  In the subject line, please include the position for which you are applying and include your name.

 

Note: Frontier Utilities is an EEO employer

We are an equal opportunity employer and all qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

Frontier Utilities participates in the E-Verify Employment Verification Program.

Frontier Utilities is not currently accepting unsolicited resumes from search firms. Regardless of past practice, all resumes submitted by search firms to any employee at Frontier Utilities via-email, the Internet or directly to hiring managers at Frontier Utilities in any form without a valid written agreement in place for that specific position will be deemed the sole property of Frontier Utilities. As a result, no fee will be paid in the event the candidate is hired by Frontier Utilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Texas Storm Update

Severe winter weather is expected across Texas through Saturday, February 5, 2022. The National Weather Service said wind chills are expected Thursday and Friday mornings, with the possibility of temperatures dropping to the single digits in some areas.

It’s important to use caution during cold weather, as roads, bridges and sidewalks can ice over. Ice may also accumulate on power lines and tree branches, which could lead to power outages.

Please see important information below regarding power outages and energy conservation tips.

Report a Power Outage

In the event of a power outage or electrical emergency please contact your local utility company. Local utility contact information can be found  here.

Recovering from a Power Outage
  • For assistance with food or shelter, call 311 (Houston residents) or 211 (rest of Texas).
  • Immediately report downed power lines and broken gas lines or water lines to your local utility provider. Click here for a list of local electric utility provider contact information.
  • Never taste food to determine its safety. When in doubt, throw it out. Use these food safety charts as a guide for discarding perishable items.
  • Follow these safety practices when using a generator. The most common hazards to avoid are carbon monoxide (CO), electric shock or electrocution, and fire.
  • Visit the FEMA website to see if you qualify for disaster assistance.
  • Visit disaster.gov for additional disaster recovery information.
Tips to Reduce Your Energy Use

Follow these easy tips to reduce your energy consumption:

  • In the winter, heat your home at 68 degrees or cooler. To save even more, lower your thermostat to 65 degrees or cooler at night or when you're away.
  • Lower the temperature on your water heater from 140 degrees to 120 degrees. This is the recommended temperature setting, according to the U.S. Department of Energy.
  • Adjust the water level on your washing machine to match the load size, especially when using hot water. To save energy, always use a cold rinse.
  • Clean or replace air filters regularly.
Account Management is available 24/7

You can manage your account, pay a bill or check your usage 24/7, all from the comfort of your home.

  • MyAccount is available 24/7:  Check your account balance, pay your bill or set up automatic bill payments — all conveniently online. Just login to  MyAccount today.
  • Frontier Utilities.com: If do not wish to register for an online account you can still pay your bill by visiting FrontierUtilities.com and clicking on the  Make a Payment  link.
Contact Us

Our friendly agents are here to assist you with any questions you may have regarding your account or Frontier Utilities service by calling Toll-Free: (866) 926-8192 Monday – Friday: 8:00 am – 6:00 pm Saturday: 8:00 am – 5:00 pm.

For non-urgent matters, you may also email us at  care@frontierutilities.com.

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All Rights Reserved PUCT Certificate 10169
601 Travis Street,  Suite 1400
Houston,  TX  77002

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Digital Content & Social Media Specialist

 

Frontier Utilities is Texas owned and operated with main offices in Houston and Dallas.  Frontier Utilities is a rapidly growing marketer of natural gas and electricity to homes and businesses in Texas, New Jersey, Pennsylvania, Ohio and Illinois. The company is privately owned, and was founded in 2008 and is headquartered in Houston, Texas with about 100 employees. Frontier’s company culture is performance-driven, solutions-oriented, collegial, rewarding, open and fun. Our company and our outstanding employees are committed to giving back to our communities through charitable giving and volunteering.

Our mission is to create superior value and satisfaction for our customers, employees, communities and investors through the sale and supply of energy and related services. We execute our mission through the highest standards for service, innovation, integrity and financial performance within a supportive, collegial, and solutions-oriented work environment.

Job Summary:

We are looking for a creative and passionate Digital Content & Social Media specialist to join our digital marketing team.

As a digital communication specialist, you will be the voice of our brand. You will be responsible for building / further enhancing Frontier Utilities’ social presence on all major channels like Facebook, Twitter, Google+, Linkedin and more. On the other hand, you will also help crafting customers/prospects communication materials on various digital platforms including website, blogs, eNewsletters, email, text messages and others, and set them up for distribution. In addition to outstanding copy-writing skills, you should also have the creative skill to produce eye-pleasing content using images (both still and animated), videos, infographics and more to further enhance our brand image. Basic understanding of SEO and hands-on experience using content management system (CMS) will be a plus. 

Core Responsibilities:

Social Media:

  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification.
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that building meaningful connections and encourages community members to take action.
  • Create online content that can be shared with potential customers by the sales departments utilizing social selling strategies
  • Grow and engage with our online community through social media, including Hootsuite, Facebook, Twitter, and LinkedIn
  • Create and manage posting schedules based on business needs and market opportunities.
  • Moderate all user-generated content with responsibility to support online reputation management strategies.
  • Capture and analyze the appropriate social data/metrics, insights and best practices, and then act on the information.

Digital Content:

  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification.
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that building meaningful connections and encourages community members to take action.
  • Create online content that can be shared with potential customers by the sales departments utilizing social selling strategies
  • Grow and engage with our online community through social media, including Hootsuite, Facebook, Twitter, and LinkedIn
  • Create and manage posting schedules based on business needs and market opportunities.
  • Moderate all user-generated content with responsibility to support online reputation management strategies.
  • Capture and analyze the appropriate social data/metrics, insights and best practices, and then act on the information.
 

 

Essential skills:

  • Excellent copywriter with the proven ability to be concise, yet impactful in brand voice.
  • In-depth knowledge of social media platforms and platform management skills, and experience using social media management tool like Hootsuite.
  • Experience growing online communities and developing social media campaigns with a proven track record of results (please provide links to profiles as example).
  • Proficiency with Adobe Creative Cloud programs (eg. Photoshop/Indesign) and related photo/video editing apps. Graphic design / photography experience preferred. (Please provide samples.

  • General understanding of SEO best practices, and knowledge to develop SEO-optimized content.
  • Experience using a content management system (CMS) to manage website content

  • Positive attitude, detail and customer oriented with good multi-taking, organizational ability to meet established deadlines.
  • Ability to work effectively with a wide range of constituencies across all levels of the organization.
 

Qualifications:

  • Bachelor’s Degree in Marketing, Communications, Public Relations, Journalism or related fields.
  • At least 2 years of experience that is directly related to the duties and responsibilities specified above.

 

Job Type:     Full-time

 

Interested candidates may apply by sending their resume to jobs@frontierutilities.com  In the subject line, please include the position for which you are applying and include your name.

 

Note: Frontier Utilities is an EEO employer

We are an equal opportunity employer and all qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

Frontier Utilities participates in the E-Verify Employment Verification Program.

Frontier Utilities is not currently accepting unsolicited resumes from search firms. Regardless of past practice, all resumes submitted by search firms to any employee at Frontier Utilities via-email, the Internet or directly to hiring managers at Frontier Utilities in any form without a valid written agreement in place for that specific position will be deemed the sole property of Frontier Utilities. As a result, no fee will be paid in the event the candidate is hired by Frontier Utilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Copyright © 2009-2024 Frontier Utilities, LLC.
All Rights Reserved
601 Travis Street, Suite 1400 | Houston, TX 77002
PUCT Certificate 10169

Privacy Policy  |  Terms of Use

Copyright © 2024 Frontier Utilities Northeast, LLC.
All Rights Reserved
601 Travis Street, Suite 1400 | Houston, TX 77002
Electric Generation Supplier (EGS) License No. A-2013- 2387060
Natural Gas Supplier (NGS) License No. A-2013- 2387088

Privacy Policy  |  Terms of Use

Copyright © 2024 Frontier Utilities Northeast, LLC.
All Rights Reserved
601 Travis Street, Suite 1400 | Houston, TX 77002
Electric Service (CRES) Provider Certification No. 14-795E
Natural Gas Supplier (CRNGS) Certification No. 14-348G

Privacy Policy  |  Terms of Use

Copyright © 2024 Frontier Utilities Northeast, LLC.
All Rights Reserved
601 Travis Street, Suite 1400 | Houston, TX 77002
New Jersey Electric Power Supplier License No. ESL-0220
New Jersey Natural Gas Supplier License No. GSL-0193

Privacy Policy  |  Terms of Use
Frontier Utilities
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Frontier Utilities
5444 Westheimer Road HoustonTX 77056
exclude(866) 926-8192